Dear Ivan, Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant experience with our reception staff, cleaning team, and maintenance crew. We're also glad to know that you appreciate our efforts to upgrade the apartments. We'll strive to ensure that the improvements are completed before your return next February. We look forward to welcoming you back then!

Dear Susan, We're glad to hear you enjoyed your stay and found the apartment comfortable and clean! Thank you for your review.

Dear Susan, We're delighted you enjoyed our location! Thank you for your feedback regarding the furniture and amenities in the rooms. We'll certainly take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back again soon!

Dear Trevor, Thank you for your feedback and for highlighting the importance of accessibility. We appreciate your suggestion regarding the installation of ramps and will take it into consideration for future improvements. We're pleased to hear that you enjoyed our location overall. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We hope to welcome you back again soon!