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Rocas Blancas Apartments is located in the center of Puerto del Carmen, on the beachfront, with shops, bars and restaurants just one step away. We offer our guests an outdoor pool with a large solarium, but if you prefer to be in contact with the sea and the sand, just cross Avenida de las playas , walking a few meters you will reach our wonderful Playa Grande. We remind you that the official check-in time to your accommodation is from 2:00 p.m. and the official check-out time must be before 12:00 p.m.
In order to anticipate your visit, these are some images of our establishment. All are original, they have only been treated with computer-aided information systems to improve lighting and color.
Our apartments are comfortable and spacious, with 1 and 2 bedrooms with a full bathroom, well-equipped kitchen separated from the living room by an American bar, T.V. and rental deposit box. Most of our apartments have sea views.
Check in from 2:00 p.m. and check out before 12:00 p.m.
The services of Rocas Blancas Apartments Lanzarote are aimed at guaranteeing the maximum enjoyment of all our guests. The following are our services most appreciated by our guests.
Rent a safe box for the apartment, 2 € per day and 1 week per 12 €
(plus 10 € deposit).
Wi-Fi is free both in the common area (pool/reception) and in the apartments. They can connect to any signal that reaches them after registering with their email + room number.
We speak English, Spanish, German, Italian.
Reservations department: Telephone service from Monday to Sunday from 9 a.m. to 1 p.m. and from 5 p.m. to 8 p.m.
We remind you that the official check-in time to your accommodation is from 2:00 p.m. and the official check-out time must be before 12:00 p.m.
Cleaning service and change of towel in alternate days, change of sheets every 7 days.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartments Rocas Blancas, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartments Rocas Blancas, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
On arrival our apartment was lovely and clean. And it is in a wonderful position within the resort. We will stay again mainly because of its situation.
The cleaning during our stay 11 nights was very basic, beds were not made and our towels were not changed until we asked at reception on the eight day of our stay. We were informed that if we had not hung up our towels they would have been changed. I do understand that as self catering you don't get the same service as a hotel but I feel that as Rocas Blancas is quite expensive compared with other apartments that room cleaning should be of a higher standard.
Irene Roseweir
Dear Irene, Thank you for your kind feedback. We're so glad to hear that you enjoyed the location of the apartment and found it clean upon arrival. We apologize for the cleaning service not meeting your expectations during your stay. While we aim to provide a self-catering experience, we understand your concerns and will review our cleaning practices to ensure a more consistent and thorough service, especially for longer stays. We truly appreciate your input and hope to welcome you back for an even better experience in the future. Best Regards.
Juan De LeónCentral location, friendliness of staff
The Cleaning was poor we had to go and ask to have our bed sheets changed and we had been there 9 before that happened The Cleaning of the apartment was extremely poor and needs to be improved the cleaning lady was not friendly
rachel.dunbar Dunbar
Dear Rachel, Thank you for sharing your feedback. We're glad to hear you appreciated our central location and the friendliness of our staff. We're sorry to hear about the issues with cleaning during your stay. Please rest assured that we will address this with our housekeeping team to ensure that the standard of cleanliness is improved. We truly appreciate your comments and hope to have the chance to welcome you back for a better experience in the future. Best Regards.
Juan De LeónHad a very good stay Ideal location Would love to stay there again
none
Arnold Gee
Dear Arnold, Thank you for your wonderful review! We're thrilled to hear that you had a great stay and enjoyed the location. We would love to welcome you back anytime! Best Regards,
Juan De León
Nota: 3.5/5
Ranking: 57/92
Nota: 8.5/10
Ranking: 47/112
Nota: 3.9/6
Ranking: 37/492
Nota: 8.1/10
Ranking: 9/10
Nota: 7.1/10
Ranking: 337/2219
Juan De León, Manager.
I appreciate the visit to our website, we hope to transmit our services and facilities. We invite you to book your next holidays at our place, along with our whole team we will work to exceed your expectations and transform Apartamentos Rocas Blancas in your second home. During your stay, count on me at all times. I wish you a very warm welcome.
