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Opiniões dos nossos clientes.

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9,3

Location

We liked it

Martinus van Mierlo
Netherlands
Entrada: 2025-01-09
Saída: 2025-01-23
Director Rocas Blancas

Dear Martinus, Thank you for your great review! We're happy to hear you enjoyed the location and that you liked your stay at Rocas Blancas Apartments. We appreciate your feedback and hope to welcome you back again soon! Best regards,

Juan De León
General Manager

9,3

Location is perfect for us, well maintained and very secure. High standard of cleanliness. Staff are excellent, very helpful

Improve WiFi reception in apartment. Some English speaking channels on TV.

Enda Powell
Ireland
Entrada: 2024-12-01
Saída: 2024-12-10
Director Rocas Blancas

Dear Enda, Thank you for your fantastic review! We're thrilled to hear that our location, cleanliness, and secure environment met your expectations. It's also great to know that our staff was helpful during your stay. We look forward to welcoming you back to Rocas Blancas Apartments! Best regards,

Juan De León
General Manager

10

Every single thing

Nothing

James McCarthy
Ireland
Entrada: 2024-11-30
Saída: 2024-12-07
Director Rocas Blancas

Dear James, Thank you so much for your amazing review! We’re delighted to hear that every single thing about your stay at Rocas Blancas Apartments was perfect. We look forward to welcoming you back for another unforgettable experience. Best regards,

Juan De León
General Manager

9,0

On arrival our apartment was lovely and clean. And it is in a wonderful position within the resort. We will stay again mainly because of its situation.

The cleaning during our stay 11 nights was very basic, beds were not made and our towels were not changed until we asked at reception on the eight day of our stay. We were informed that if we had not hung up our towels they would have been changed. I do understand that as self catering you don't get the same service as a hotel but I feel that as Rocas Blancas is quite expensive compared with other apartments that room cleaning should be of a higher standard.

Irene Roseweir
United Kingdom
Entrada: 2024-10-16
Saída: 2024-10-27
Director Rocas Blancas

Dear Irene, Thank you for your kind feedback. We're so glad to hear that you enjoyed the location of the apartment and found it clean upon arrival. We apologize for the cleaning service not meeting your expectations during your stay. While we aim to provide a self-catering experience, we understand your concerns and will review our cleaning practices to ensure a more consistent and thorough service, especially for longer stays. We truly appreciate your input and hope to welcome you back for an even better experience in the future. Best Regards.

Juan De León
General Manager